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Created in 2001
Last revised: October 31, 2007

Welcome to UniBears

The UniBears system operated by Information Services and Technology provides voicemail and unified communications services to the University of California, Berkeley, campus.

Status

• Current Outages and Scheduled Maintenance Announcements
• IST UniBears Issue Status
• News Channel: ucb.voice.announce

Services and Sales

You can find a complete description of the UniBears services at our UniBears Services website. Rates may be found in the comparison of old and new services and in the Shopping Cart catalog. University departments may order UniBears services via the Shopping Cart.

Training and Support

IST offers classroom training on how to use UniBears services. You can find answers to many of your questions about how to use the new UniBears system in our on-line help pages and quick-view diagrams. We also have answers to many frequently asked questions . You can also ask for help and report trouble.

Telephone Access

At the telephone dial-tone:

Dial *82 3-5530 to set up your UniBears mailbox for the first time from your campus telephone using the default passcode provided separately by IST. If you hear a busy signal when you dial *82, dial 3-5530 without the *82. (The cutover default passcode is no longer usable. If you have not yet set up your UniBears mailbox, please contact the UniBears Helpdesk at 642-3300 for your set-up passcode.)

Dial 3-5530 to access the UniBears telephone user interface.

Dial 79 or press the message waiting button when message waiting indicator (lamp, triangle or stutter dial-tone) is on to access UniBears voicemail.

Dial 2-3300 to contact the UniBears Help Desk.

For more about telephone access to UniBears see the Telephone Access FAQ.

Web Access

UniBears Web Access may be used to control some features of UniBears. Voicemail Enhanced subcribers can access voicemail messages via the web. To use the web access interface to UniBears, your CalNet ID must be linked to the UniBears mailbox. For more information about web access see the UniBears - Web Access FAQ.

CalMail may be used to access messages stored in CalMail by Unified Messaging subscribers.

News Archive

• In the news (UniBears and Unified Communications)
• UniBears News