UniBears Help and Trouble Reporting

UniBears Services

For on-line information see Services. To speak with a communications consultant call IST Service Desk - Telecomm. Consulting at 642-8500 (1,3) . For how to order services see IST Shopping Cart Help.

UniBears Help Desk/System Administrator

For on-line help see FAQs and Guides. For information about classes see Training.

Call Telecomm. Consulting via the IST Service Desk at 642-8500 (1,3). or send a message to UniBears Support.

Telephone and UniBears System Trouble Reporting

To report telephone or UniBears system problems call Telephone Voice Repair via the IST Service Desk at 642-8500 (1,1) .

If you are having problems setting up your UniBears voicemail box please call Telecomm. Consulting via the IST Service Desk at 642-8500 (1,3).

If you need to have your UniBears telephone user interface passcode reset, please call the Telephone Voice Repair via the IST Service Desk at 642-8500 (1,1).

Other IST Contacts

For other IST contacts see:

• IST Service Desks: http://ist.berkeley.edu/support/service-desk
• Contact IST: http://ist.berkeley.edu/contact-ist

Other Help

CalMail Help

• IST Knowledge Base - CalMail

Workstation Help

• IST Computer Support: http://ist.berkeley.edu/support/computer
• Residential Computing: http://rescomp.berkeley.edu (for students in residence halls)
• Getting Started with IST Services: http://ist.berkeley.edu/getting-started

System Outage News

• IST Service Status
• Data network (ucb.net.announce news group)
• Voice network (ucb.voice.announce news group)