Information on this page is for users of the Voicemail - Basic and Voicemail - Plus services. Where shown the commands links to a brief summary of commands and the guide links to the user guide for the topic.

Telephone User Interface

• Commands available when leaving a message

• Voicemail command diagram (PDF)

• New user tutorial to setup UniBears via the telephone

• How to login, the Main Menu and navigation

• Manage Voice Messages - [1] — commands, guide
  
  
  • Play Back Commands — commands
  • Address Message — commands
  • Record and Send Messages — commands
  • Manage Deleted Voicemail - [1][3][1] or [5][7][1] — commands

• Send Voicemail - [4] — commands, guide

• Manage Personal Options - [5] — commands
  
  
  • My Status (Where am I?) - [5][1] — commands, guide
  • My Personal Prompts (Hello and Who am I?) - [5][4] — commands, guide
  • Administrative Options - [5][5] — guide
    
    
    • Personal Groups - [5][5][1] — commands, guide
    • Change Passcode - [5][5][3] — guide
    • Basic Playback Options - [5][5][4] — commands, guide

Web Access Interface to Set Voicemail Options

• Web Access Setup

• Web Login

• Voicemail Basic/Plus Home Page