Telephone Interface

This option allows you configure various Telephone User Interface (TUI) options via the web. You can also set playback options via the telephone.

To configure TUI options, click Options on navigation bar to see available options.

Then click on Telephone Interface to go to the Telephone Interface Options page. Select the TUI options you want to enable. Click Save to save the TUI settings. Use the navigation bar to go to another page or to logout.

Example Voicemail with Fax Add-on
Telephone Interface Options Page

Example Unified Messaging
Telephone Interface Options Page

The Telephone User Interface (TUI) enables you to configure your telephone interface options from the web page.  From this page, you can configure options such as the prompts that play when you log in and the order in which your messages play back.

To configure the TUI:

1. From the Options menu, choose Telephone Interface.

2. Choose the following options for playing back the message counts by clicking the appropriate radio button:

Voicemail

• Count my new and saved messages - Choose this option to have the system play back the number of new and saved voicemail messages in your mailbox when you log in.

• Count my total new messages – Choose this option to have the system play back the number of new voicemail messages in your mailbox when you log in.

• None – Choose this option if you don’t want the system to read back the number of voicemails you have when you log into your mailbox.

Email

• Count my new and saved messages - Choose this option to have the system play back the number of new and saved email messages in your mailbox when you log in.

• Count my total new messages – Choose this option to have the system play back the number of new email messages when you log in.

• None – Choose this option if you don’t want the system to read back the number of email messages you have when you log into your mailbox.

Fax

• Count my new and saved messages - Choose this option to have the system play back the number of new and saved fax messages in your mailbox when you log in.

• Count my total new messages – Choose this option to have the system play back the number of new fax messages when you log in.

• None – Choose this option if you don’t want the system to read back the number of fax messages you have when you log into your mailbox.

3. Choose the order in which you want messages to play back by selecting one of the following Message Sort Order options:

• Click the Play newest messages first radio button to play new messages first.

• Click the Play oldest messages first radio button to play old messages first.

• Place a checkmark in the Prioritize urgent messages to play back first box if you want to play urgent messages before other messages.

4. Choose how you want the system to announce your settings when you log into your mailbox:

• To have the system announce your name and status when you log into your UniBears mailbox, place a checkmark in the Play my mailbox name and status when I login to Voicemail box.

• To have the system announce your name and status when a caller reaches your Voicemail mailbox, place a checkmark in the Play my mailbox name and status when callers reach my Voicemail box.

5. Choose the Playback Mode options which control what prompts play when you log into your mailbox:

• To set the Playback Mode to Verbose, click the Verbose radio button.

• To set the Playback Mode to Brief, click the Brief radio button.

For information about how setting verbose or brief mode affects the playing of message counts see the Advanced Playback Options Guide

6. Click Save to save the telephone interface options.