IST-CNS Unified Communications

Unified Communications - MagNetPoint Technical Pilot

The technical pilot will determine whether the Unified Communications product works as advertised. UC Berkeley will test drive a Unified Communications vendor's product. During the technical pilot, the pilot testers will use the vendor's product with little or no customization (web mail will have the vendor's "skin", not UCB's, phone numbers will not be part of the campus 642/643/664 system, etc). If the technical pilot is successful, UC Berkeley will customize the vendor's product before proceeding with the customer pilot.

The technical pilot will test the following areas of Unified Communications technologies. Each lead tester will develop the testing criteria, testing methodology and success factors for their particular technical area.

The outcome of the technical pilot will include answers to the following:

Did the product pass the technology test, as-is?
Would the product pass if bugs were fixed?
Will the product require customization before deployment?
Do you recommend this portion of the vendor's product?

For contact information, please check the list of testers.

Technical Area Pilot Tester(s) Must pass? Begin on End on

Administrative Functions (new account setup, password change, etc) Ilona, Jerry, Deborah Yes

Anti-virus, attack filtering, DOS Ilona Yes

Authentication Craig, Jann Yes

Call Controller Application Deborah Yes

Call detail recording, billing Terri Yes

Centrex Integration (phone set message waiting indicators, etc) Deborah Yes

Client-side Email Tony, Bernie, Tom Yes

Entire System failure testing MNP, Terri Yes

Message handling, quota restrictions, etc Jerry, Terri Yes

Operational Functions (system management, logs, etc) Ilona, Jerry, Deborah Yes

Out-dial security (from voicemail) Steve Yes

Security Craig Yes

System Architecture and Infrastructure Integration (message store, telephony server, etc) Terri, Jerry, Siegrid Yes

Text-to-Speech system Deborah Yes

User-configurable, server-based message filtering Tony, Tom Yes

Voice Mail Deborah Yes

Web mail John, Tony, Bernie Yes

Audio Speech Recognition System Andy

Calendaring Integration Jeff

Call screening Andy

Directory Integration Jann

Conference Calling Deborah

Fax Andy

Instant Messaging and Chat John, Tom

Load, scalability Terri, Jerry

MNP Dashboard John

Paging Deborah

Single-number reach (find-me, follow-me) John

Software Development Kit (SDK), Development Tools Matt

Telephone/Desktop hardware options Terri

Video Matt

Wireless access (WAP, GSM, etc), PDA-sync Terri, Tony

Other areas?

A Technical Pilot was performed with MagNetPoint March - May 2002.

More about MagNetPoint

Powerpoint presentation of MagNetPoint at UC Berkeley

MagNetPoint Overview

MagNetPoint Technology White Paper

Questions?

We'd love to hear from you! Submit your question here

Technical inquiries: unibears-website@lists.berkeley.edu

Created on: December 28, 2001
Last revised: October 21, 2004