IST-CNS Unified Communications

UniBears!

We are pleased to announce that Interactive Intelligence Inc.'s Communité (ka-mune-i-tay) software, as implemented by Unisys, has been selected by the cross-departmental Unified Communications Task Force as the Unified Communications solution for the UC Berkeley campus. The first phase will be a replacement of the campus voicemail system, which should be completed before the end of the calendar year.

What is Unified Communications?

The current Digital Sound voicemail system was desupported in December 2001, and the Communite system will allow us to take advantage of the enhanced capabilities of voice messaging technology and offer the campus more flexibility and exciting new applications including:

Unified in-box — email, voice-mail, and fax in one in-box.

Voice, fax, and email message accessibility from any device — the Web, wireless Internet devices, desktop computers, desktop phones, cell phones.

Single-number reach, also known as the follow-me, find-me feature. Your callers dial only your single phone number and the Unified Communications solution forwards your calls to locations you specify for set periods of time.

Call screening to let you know who's calling you before you accept the call.

More information about the Unified Communications Project is available on the UniBears website (http://unibears.berkeley.edu/). You can also read more about Interactive Intelligence Inc. and the Communite product line.

Questions?

We'd love to hear from you! Submit your question here

Technical inquiries: unibears-website@lists.berkeley.edu

Created on: April 28, 2005
Last revised: May 02, 2005